Reference
Accounts

Accounts

Accounts on Koyeb are associated with a single user. Each account can:

  • Authenticate with Koyeb to sign in
  • Create organizations and invite teammates to collaborate
  • Join existing organizations
  • Link to GitHub to associate a Koyeb account with a GitHub account

Koyeb resources like Apps, Services, Deployments, Instances, and domains are tied to organizations rather than user accounts, so the creating and joining an organization is key to using Koyeb.

Creating your Koyeb user account is free! You can check out the different plans and features on the pricing page (opens in a new tab).

Create a Koyeb account

From the sign up page (opens in a new tab), you have two ways to sign up:

  • Using GitHub Single Sign-On (SSO)
  • Using an email address and password

Note: you can link your Koyeb account with your GitHub account at any time via the account settings page (opens in a new tab).

Koyeb provides a complete GitHub integration to simplify your development workflows. This includes support for using GitHub as an authentication method.

From the sign up page (opens in a new tab), click the Sign up with GitHub button. You will be redirected to GitHub and will be asked to grant Koyeb access to specific information associated with your GitHub account to verify your identity and email address.

Log in to a Koyeb account

You can log in to your Koyeb account using an email and password or with your GitHub account.

To log in with a connected GitHub account, click the Login link (opens in a new tab) on koyeb.com.

Click the Sign in with GitHub link at the top of the sign in page.

Log out of a Koyeb account

To log out of a Koyeb account, click the account avatar in the Koyeb control panel (opens in a new tab). In the drop down menu, select Logout.

Change your Koyeb account email

To change the email associated with your Koyeb account, visit your account settings page (opens in a new tab) by clicking the account avatar and selecting Account settings.

In the General tab, scroll to the Your Email section. Change the email address associated with your account and click the Submit button.

Check your inbox for a confirmation email to verify your new email settings.

Change your Koyeb account password

To change your Koyeb password, , visit your account settings page (opens in a new tab) by clicking the account avatar and selecting Account settings.

In the General tab, scroll to the Your Password section. Click the Reset Password button to begin the password reset procedure.

We will send an email to the email address associated with your account with a password reset link. Follow the instructions in the email to set your new password.

Delete your Koyeb account

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Warning: Deleting your Koyeb account will permanently delete:

  • your account
  • your organizations that do not have any other members

You will not be able to delete your account if you are the only member of any organizations that are not eligible for deletion. Organizations are not eligible for deletion if they have unpaid invoices or running resources.

To delete your Koyeb account, visit your account settings page (opens in a new tab) by clicking the account avatar and selecting Account settings.

In the General tab, scroll to the Delete Account section in the Danger zone. Click the Delete account button to begin the account deletion process.

Account limitations

Koyeb accounts have the following restrictions:

  • Number of organizations you can create: Unlimited
  • Number of organizations you can be a member of at one time: 5

Organizations also have a related set of limitations that you should be aware of.